Surfroam Service UPDATE 2022

The last couple of years have brought many changes to our lives, usually not the best ones. We made Surfroam for travellers exclusively, but during the pandemic, voyages became less common. Many guys in the industry have either raised their prices dramatically or even ceased to exist. But, we have worked hard to keep our news always positive.

Everything is changing in our world, and it's time for us to change for the better!

We have launched a fantastic new Surfroam eSIM service and are preparing the release of a new plastic SIM card. The updates allow us to provide you with a constantly updated service. A modern web app MySurfroam reflects the current country rate, balance, settings and support. Coverage with many networks in every country guarantees connectivity and value for money.

So,

We are ending support for outdated eSIM profiles* in 2022.
Until that time, you can purchase a new eSIM available now, and we will transfer your existing valid balance to a new eSIM in addition to the initial, with prolongation to one year as usual.
Purchasing balance top-up of an outdated eSIM*, you get a new FREE eSIM in exchange automatically.
The validity of the balance of any unexchanged, outdated eSIM* ends on March 01, 2022.

We are ending support for outdated SIM cards** in 2022.
Until that time, you can purchase a new SIM card or new eSIM, and we will transfer your existing valid balance to the new SIM or eSIM in addition to the initial, with prolongation to one year as usual.
All customers who purchased regular Surfroam SIM cards after 01 March 2021 get the special exclusive benefit for SIM card replacement.

The validity of the balance of any unexchanged, outdated SIM** ends on March 01, 2022.

We hope you have enough time for a replacement. We make every effort to carry out the process in the most convenient way.

 

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*outdated eSIM profile Global, Global+ and Ultra number starts from 77******
**outdated SIM card number starts from 7*******