Legal notice

Last updated: 29 May 2026

Operator

This website, the Surfroam app, and the Surfroam connectivity service are operated by:

Telecomer OÜ
Registry code: 14072246
VAT number: EE101894678
Mobile Operator License: STO000392
Registered address: Kolde pst. 96-31, Tallinn 10316, Estonia
Website: surfroam.com
Email: support@surfroam.com
Phone: +371 27012733

Brand and contracting entity

"Surfroam" is the trading name and brand used for the connectivity services described on this website and in the Surfroam app. Unless a different contracting entity is clearly shown at checkout, on your invoice, or in your order confirmation, the service is provided and sold by Telecomer OÜ.

Service

Surfroam provides data-only mobile connectivity services, including physical SIM, eSIM, balance top-up, prepaid package, and related telecom services.

Product descriptions, prices, taxes, delivery options, coverage information, service limitations, refund conditions, and validity periods are shown on the relevant product, checkout, account, policy, or support pages.

Policies

This Legal Notice should be read together with our Terms of Service, Privacy Policy, Refund & Cancellation Policy, and Shipping & Delivery Policy.

Consumer rights and complaints

Nothing in our policies limits any mandatory consumer rights that cannot be excluded under applicable law.

If you have a complaint, please contact us first at support@surfroam.com so we can try to resolve it directly.

Telecomer OÜ does not commit to using a specific alternative dispute resolution body unless required by applicable law.

Governing law

Unless mandatory consumer protection rules provide otherwise, the service is governed by the laws of Estonia and the competent courts of Estonia have jurisdiction.