Surfroam Balance top-up
Regular price
€25.00
Your current balance:
€0.00
To find your ICCID, dial
*#06#How to Find Your ICCID
iPhone & iPad
iOS 15+
Open Settings
Tap General → About
Scroll down to find ICCID
Multiple SIMs? You'll see separate entries for each.
Samsung Galaxy
Galaxy S, A, Z series
Open Settings
Tap About phone → Status information
Tap SIM card status → find ICCID
Google Pixel
Pixel 6, 7, 8, 9
Open Settings
Tap About phone → SIM status
Find ICCID in the list
Other Android
Xiaomi, OnePlus, Huawei, OPPO
Open Settings → About phone
Tap Status or SIM status
Look for ICCID or SIM serial number
Physical SIM Card
- On the SIM card: ICCID is printed on the back of the card
- SIM tray: Some cards show ICCID on the plastic holder
Full Control with MySurfroam
Check and recharge balance, manage multiple SIMs, get help, view rates, and much more.
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Frequently Asked Questions
How do I top up my Surfroam balance? +
Simply enter your ICCID number, select the amount you want to add, and complete the payment. Your balance will be updated instantly. You can find your ICCID by dialing *#06# on your phone or in your device settings.
What payment methods do you accept? +
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and cryptocurrency payments. All transactions are secured with bank-level encryption.
How long does it take for my balance to update? +
Your balance is usually updated within 5 minutes after successful payment. Depending on the payment method, it may take longer. If your balance hasn't updated after a reasonable time, please contact our support team.
Is there a minimum top-up amount? +
The minimum top-up amount is €10. You can add any amount from €10 up to €500 in a single transaction. For larger amounts, please use bank transfer or contact our support team.
Does my topped-up balance expire? +
Balance validity depends on your SIM type – ULTRA has 30-day validity, while PLUS and GLOBAL offer lifetime balance with annual top-up. Each top-up extends your validity period. Check your specific SIM terms or contact support for details.
Can I top up someone else's SIM? +
Yes! You can top up any Surfroam SIM or eSIM as long as you have the ICCID number. This is perfect for topping up family members' or colleagues' accounts while traveling.
Best Global Internet for Travelers Since 2016
Stay online worldwide with Surfroam, the trusted travel connectivity provider.
MySurfroam Balance Top-Up adds prepaid credit to your existing Surfroam account for pay-as-you-go international data roaming. Works with all Surfroam SIMs and eSIMs linked to your MySurfroam account — one balance across multiple devices and trips with the OneBalance system.
Instant credit: after purchase, balance is added automatically when you check out with the same email address. No setup needed, no waiting — your credit is ready to use immediately across Surfroam's supported countries with transparent destination rates.
Validity depends on your product type: for Travel eSIM PLUS and GLOBAL (eSIM/SIM), balance stays active indefinitely with an annual top-up (any amount once per 365 days). For Travel eSIM ULTRA, balance has 30-day rolling validity — each recharge extends the entire balance by +30 days from the top-up date.
Choose top-up amounts from €5 to €250. Bonus credit available on larger amounts. Track your balance and usage anytime in MySurfroam dashboard. Secure payments via Visa, Mastercard, AmEx, PayPal, Apple Pay, Google Pay, SEPA, and cryptocurrency. Surfroam — trusted by travelers since 2016.