Due to the national holidays from June 23rd to June 24th, SIM cards orders dispatch starts from June 25th. eSIM dispatch processed as usual.

Surfroam travel tips

• Visiting a new country you need to restart the device, turn it off and on and wait a few minutes for registration on the network, you will see a constant 3G signal

• If there is no signal, please select a network manually, then switch to AUTO

• Check the APN. Often operators reset all network preferences and you need to set up APN manually

• Your device is once activated with SIM will proceed without any changes in a new country, you will need just restart it once when you cross borders

• Contact us anytime in messenger on surfroam.com